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Current Students » Grievance Process

Grievance Process

A District Intern or ASC Candidate may wish to file a grievance if he or she feels that a specific administrative act was arbitrary or capricious and adversely affected the District Intern’s/ASC Candidate’s process of the program; and/or feels that a violation of applicable rules, regulations, or policies has occurred. The District Intern Handbook and ASC Orientation Packet will state the processes for grievance procedures and for resources available to assist in responding to disputes involving academic, District Intern, and ASC matters. District Interns and ASC Candidates will be able to communicate their concerns through the Higher Education Committee using the following steps:

 

Step 1: Informal Complaint

Discuss the issue with Instructor and/or Director of Higher Education. If the concern is unable to be resolved through conference, a formal, written complaint is initiated.

 

Step 2: Formal, Written Complaint

If the issue is unresolved, a District Intern or ASC Candidate may submit a formal, written complaint to the Director of Teacher Education. The formal, written complaint will be reviewed by the Higher Education Committee within 10 days of submission. If the concern is unresolved or if the District Intern or ASC Candidate does not accept the decision of the Higher Education Committee, an appeal to the President/CEO may be submitted.

 

Step 3: President/CEO Level Appeal

If the issue is unresolved at Step 2, a District Intern or ASC Candidate may submit a formal, written complaint to the President/CEO and appeal the proposed decision of the Higher Education Committee. If needed, the President/CEO may request a formal meeting with the filing District Intern/ASC Candidate. After review, the President/CEO will recommend a resolution.

 

 

APPEALS FOR GRADING PROCEDURES:

A District Intern or ASC Candidate may challenge or appeal a grade and must do so within 1 week of the date the grade was assigned. To initiate the appeal, you must complete the following steps:

 

  1. Discuss the concern with the Instructor of Record who issued the grade. If the matter is not resolved to your satisfaction, you may appeal to the Director of Teacher Education.

 

  1. Provide the Director of Teacher Education with a (1) written summary of the concern and a (2) detailed statement of the desired outcome. The appeal will be reviewed by the Higher Education Appeals Committee. A notice of the committee decision will be made available to the District Intern. *Additionally, please provide any necessary documents that may pertain to your appeal (e.g. physician’s note, court summons, etc.)

 

*All decisions by the Higher Education Appeals Committee are final.